RMA policy
The breakage, or the dysfunctions due to a bad handling, a nonconforming use, oxidation, ... are not taken in charge by this guarantee.
If however you meet a dysfunction on one of our products we invite you to follow the procedure which follows:
- You must create a return of part(s) request from your customer account.
- Indicate the parts to be returned, the quantity as well as the reason (description of the problem), print the return form and attach it to the package so that we can process your request.
- The labels or stamps of guarantee present on our spare parts, must not be removed or damaged. If this is not the case, we will refuse to accept the warranty.
- Upon receipt of your request, your file will be processed by our services within 24 hours.
- Once your request is validated, you must return the products to us.
- It is your responsibility to protect the products with the greatest care and to choose a suitable carrier. The risk related to the transport of the after-sales service is at your charge.
- The parts not taken in charge are not sent back to the customer unless the latter expressly requests it, in which case the shipping costs will be at his expense.
- spare parts must be in perfect condition and not show any scratches or traces of use (especially glue or adhesive). A spare part (generic or original) loses its manufacturer's warranty as soon as it is installed on the end customer's device.
- We inform you that Samsung, Huawei and Xiaomi Service Pack displays are not eligible for our warranty program. Thus, no exchange or refund will be made on these parts.
By purchasing, you agree to the warranty guidelines
Categories
Categories
Categories
- Ricambi Apple iPad
- Ricambi Apple iPhone
- Ricambi Xiaomi
- Ricambi Samsung
- Ricambi Realme
- Ricambi Oppo
- Ricambi Motorola
- Ricambi ZTE
- Ricambi Vivo
- Ricambi TCL
- Ricambi Oneplus
- Ricambi Lenovo
- Ricambi Infinix / Tecno
- Ricambi Huawei
- Ricambi Honor
- Ricambi Google
- Ricambi Brondi
- Ricambi Wiko
- Ricambi Vodafone
- Ricambi Nokia
- Ricambi Sony
- Ricambi LG
- Ricambi Asus
- Ricambi Alcatel
Ricambi Vivo
Сategories
Сategories
- Vivo v20 / V20 SE
- Vivo V21 5G
- Vivo v21e 5G
- Vivo V23 5G V2130, V2303
- Vivo Y11S-V2028
- Vivo Y12s
- Vivo Y15
- Vivo Y15s
- Vivo Y18
- Vivo Y20
- Vivo Y20a
- Vivo Y20S-V2027
- Vivo Y21s
- Vivo Y22
- Vivo Y22s
- Vivo Y28 4G
- Vivo Y28s 5G
- Vivo Y31
- Vivo Y33s
- Vivo Y35
- VIVO Y36 (V2247)
- Vivo Y36 5G
- Vivo Y50
- Vivo Y51
- Vivo Y51s
- Vivo Y52 5G V2053
- Vivo Y53s
- Vivo Y55 5G
- Vivo Y55s
- Vivo Y56
- Vivo Y58 5G V2355
- Vivo Y70-V2023
- Vivo Y70s
- Vivo Y70t
- Vivo Y72 5G
- Vivo Y72t
- Vivo Y74s
- Vivo Y76 5G
- Vivo Y76s
- Vivo Y93
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- €2
- €95
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Contact us
- GinkoMall - Mobile Parts Sales
- +8619818122016 (Whatsapp)
- Lun-Sab 10.00 - 18.00
- ginkomall@hotmail.com
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