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RMA policy
The breakage, or the dysfunctions due to a bad handling, a nonconforming use, oxidation, ... are not taken in charge by this guarantee.
If however you meet a dysfunction on one of our products we invite you to follow the procedure which follows:
- You must create a return of part(s) request from your customer account.
- Indicate the parts to be returned, the quantity as well as the reason (description of the problem), print the return form and attach it to the package so that we can process your request.
- The labels or stamps of guarantee present on our spare parts, must not be removed or damaged. If this is not the case, we will refuse to accept the warranty.
- Upon receipt of your request, your file will be processed by our services within 24 hours.
- Once your request is validated, you must return the products to us.
- It is your responsibility to protect the products with the greatest care and to choose a suitable carrier. The risk related to the transport of the after-sales service is at your charge.
- The parts not taken in charge are not sent back to the customer unless the latter expressly requests it, in which case the shipping costs will be at his expense.
- spare parts must be in perfect condition and not show any scratches or traces of use (especially glue or adhesive). A spare part (generic or original) loses its manufacturer's warranty as soon as it is installed on the end customer's device.
- We inform you that Samsung, Huawei and Xiaomi Service Pack displays are not eligible for our warranty program. Thus, no exchange or refund will be made on these parts.
By purchasing, you agree to the warranty guidelines
Categories
Categories
Categories
- Ricambi Apple iPad
- Ricambi Apple iPhone
- Ricambi Xiaomi
- Ricambi Samsung
- Ricambi Realme
- Ricambi Oppo
- Ricambi Motorola
- Ricambi ZTE
- Ricambi Vivo
- Ricambi TCL
- Ricambi Oneplus
- Ricambi Lenovo
- Ricambi Infinix / Tecno
- Ricambi Huawei
- Ricambi Honor
- Ricambi Google
- Ricambi Brondi
- Ricambi Wiko
- Ricambi Vodafone
- Ricambi Nokia
- Ricambi Sony
- Ricambi LG
- Ricambi Asus
- Ricambi Alcatel
Ricambi TCL
Сategories
Сategories
- TCL 10 5G
- TCL 10 Plus
- TCL 10 PRO
- TCL 10 SE
- TCL 10 TabMax
- TCL 10L
- TCL 20 5G T781
- TCL 20 Pro 5G
- TCL 20 SE
- TCL 205
- TCL 20E
- TCL 20L
- TCL 20L+
- TCL 20R 5G
- TCL 20S (T7730)
- TCL 20Y
- TCL 30
- TCL 30 PLUS
- TCL 30 SE
- TCL 305
- TCL 306
- TCL 40 NxtPaper 4G T612B
- TCL 40 NXTPAPER 5G
- TCL 40 SE
- TCL 403 T431D
- TCL 405 T506D
- TCL 40R 5G
- TCL 50 5G
- TCL 50 SE
- TCL 505
- TCL 60 SE
- TCL 60 SE NXTPAPER 5G
- TCL 60R
- TCL PLEX
- TCL Tab 10s
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Contact us
- GinkoMall - Mobile Parts Sales
- +8619818122016 (Whatsapp)
- Lun-Sab 10.00 - 18.00
- ginkomall@hotmail.com
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