RMA policy
The breakage, or the dysfunctions due to a bad handling, a nonconforming use, oxidation, ... are not taken in charge by this guarantee.
If however you meet a dysfunction on one of our products we invite you to follow the procedure which follows:
- You must create a return of part(s) request from your customer account.
- Indicate the parts to be returned, the quantity as well as the reason (description of the problem), print the return form and attach it to the package so that we can process your request.
- The labels or stamps of guarantee present on our spare parts, must not be removed or damaged. If this is not the case, we will refuse to accept the warranty.
- Upon receipt of your request, your file will be processed by our services within 24 hours.
- Once your request is validated, you must return the products to us.
- It is your responsibility to protect the products with the greatest care and to choose a suitable carrier. The risk related to the transport of the after-sales service is at your charge.
- The parts not taken in charge are not sent back to the customer unless the latter expressly requests it, in which case the shipping costs will be at his expense.
- spare parts must be in perfect condition and not show any scratches or traces of use (especially glue or adhesive). A spare part (generic or original) loses its manufacturer's warranty as soon as it is installed on the end customer's device.
- We inform you that Samsung, Huawei and Xiaomi Service Pack displays are not eligible for our warranty program. Thus, no exchange or refund will be made on these parts.
By purchasing, you agree to the warranty guidelines
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Categories
Redmi Note 9T (2021)
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- BlackShark 2 (2019)
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- BlackShark Helo (2018)
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- Mi 10 Pro (2020)
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- Mi 11 5G (2020)
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- Mi 11i/Mi 11X Pro
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- Mi 13 Lite (2023)
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- Mi 13T 5G (2023)
- Mi 13T Pro 5G (2023)
- Mi 14 5G (2023)
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- Mi 14 Ultra (2024)
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- Mi 5s Plus (2016)
- Mi 6 (2017)
- Mi 8 (2018)
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- Mi 8 Se (2018)
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- Mi A1 (2017)
- Mi A2 (2018)
- Mi A2 Lite (2018)
- Mi A3 (2019)
- Mi Max 2 (2017)
- Mi Max 3 (2018)
- Mi Mix 2 (2017)
- Mi Mix 2s (2018)
- Mi Mix 3 (2018/2019)
- Mi Mix Flip (2024)
- Mi Note 10 (2019)
- Mi Note 10 Lite (2020)
- Mi Note 10 Pro (2019)
- Mi Note 3 (2017)
- Mi Play (2018)
- Poco C40 (2022)
- Poco C65 (2023)
- Poco F1 (2018)
- Poco F2 Pro (2020)
- Poco F3 (2021)
- Poco F4 (2022)
- Poco F4 GT (2022)
- Poco F5 (2023)
- Poco F5 Pro (2023)
- Poco F6 (2024)
- Poco F6 Pro (2024)
- Poco M3 (2020)
- Poco M3 Pro (2021)
- Poco M4 5G (2022)
- Poco M4 Pro 4G (2022)
- Poco M4 Pro 5G (2021)
- Poco M5 (2022)
- Poco M5s (2022)
- Poco M6 4G (2024)
- Poco M6 Pro (2024)
- Poco X3 (2020)
- Poco X3 GT (2021)
- Poco X3 Pro (2021)
- Poco X4 GT (2022)
- Poco X4 Pro (2022)
- Poco X5 (2023)
- Poco X5 Pro (2023)
- Poco X6 5G (2024)
- Poco X6 Pro (2024)
- Poco X7
- Redmi 10 (2021)
- Redmi 10 (2022)
- Redmi 10 5G (2022)
- Redmi 10a (2022)
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- Redmi 12 (2023)
- Redmi 12 5G (2023)
- Redmi 12C (2022)
- Redmi 13 4G (2024)
- Redmi 13 5G (2024)
- Redmi 13c 4G (2023)
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- Redmi 14c 4G (2024)
- Redmi 14c 5G (2025)
- Redmi 3 (2016)
- Redmi 4 Pro
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- Redmi 4x (2017)
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- Redmi 7a (2019)
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- Redmi 9 (2020)
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- Redmi 9T (2021)
- Redmi A1 (2022)
- Redmi A1 Plus (2022)
- Redmi A2 (2023)
- Redmi A2 Plus (2023)
- Redmi A3 (2024)
- Redmi A5 (2025)
- Redmi Go (2019)
- Redmi Note 10 4G (2021)
- Redmi Note 10 5G (2021)
- Redmi Note 10 Pro (2021)
- Redmi Note 10s (2021)
- Redmi Note 11 4G (2021)
- Redmi Note 11 5G (2022)
- Redmi Note 11 Pro (2022)
- Redmi Note 11 Pro 5G (2022)
- Redmi Note 11 Pro Plus (2022)
- Redmi Note 11s 4G (2022)
- Redmi Note 11s 5G (2022)
- Redmi Note 12 4G (2023)
- Redmi Note 12 5G (2023)
- Redmi Note 12 Pro 4G (2022)
- Redmi Note 12 Pro 5G (2022)
- Redmi Note 12 Pro Plus (2022)
- Redmi Note 12s
- Redmi Note 13 4G
- Redmi Note 13 5G
- Redmi Note 13 Pro 4G
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- Redmi Note 13 Pro Plus 5G
- Redmi Note 14 4G (2025)
- Redmi Note 14 5G (2025)
- Redmi Note 14 Pro 4G (2025)
- Redmi Note 14 Pro 5G (2025)
- Redmi Note 14 Pro Plus
- Redmi Note 3 (2016)
- Redmi Note 4x (2017)
- Redmi Note 5 (2018)
- Redmi Note 5a (2017)
- Redmi Note 6 Pro (2018)
- Redmi Note 7 (2019)
- Redmi Note 7 Pro (2019)
- Redmi Note 8 (2019)
- Redmi Note 8 (2021)
- Redmi Note 8 Pro (2019)
- Redmi Note 8T (2019)
- Redmi Note 9 (2020)
- Redmi Note 9 Pro (2020)
- Redmi Note 9s (2020)
- Redmi Note 9T (2021)
- Redmi S2 (2018)
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- +393807918086 (Whatsapp)
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