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RMA policy
The breakage, or the dysfunctions due to a bad handling, a nonconforming use, oxidation, ... are not taken in charge by this guarantee.
If however you meet a dysfunction on one of our products we invite you to follow the procedure which follows:
- You must create a return of part(s) request from your customer account.
- Indicate the parts to be returned, the quantity as well as the reason (description of the problem), print the return form and attach it to the package so that we can process your request.
- The labels or stamps of guarantee present on our spare parts, must not be removed or damaged. If this is not the case, we will refuse to accept the warranty.
- Upon receipt of your request, your file will be processed by our services within 24 hours.
- Once your request is validated, you must return the products to us.
- It is your responsibility to protect the products with the greatest care and to choose a suitable carrier. The risk related to the transport of the after-sales service is at your charge.
- The parts not taken in charge are not sent back to the customer unless the latter expressly requests it, in which case the shipping costs will be at his expense.
- spare parts must be in perfect condition and not show any scratches or traces of use (especially glue or adhesive). A spare part (generic or original) loses its manufacturer's warranty as soon as it is installed on the end customer's device.
- We inform you that Samsung, Huawei and Xiaomi Service Pack displays are not eligible for our warranty program. Thus, no exchange or refund will be made on these parts.
By purchasing, you agree to the warranty guidelines
Categories
Categories
Categories
ASUS ZE500KL/Z00ED
Сategories
Сategories
- ASUS A600/T00G/Zenfone 6
- Asus AI2302 Zenfone 10
- ASUS ZA550KL/X00RD
- ASUS ZB500KG/X00BD
- ASUS ZB500KL/X00AD
- ASUS ZB500TL/X00KD
- ASUS ZB501KL/A007/X00FD
- ASUS ZB551KL/X013D
- ASUS ZB552KL/X007D
- ASUS ZB553KL/X00LDA
- ASUS ZB555KL/X00PD
- ASUS ZB570TL/X018D
- ASUS ZB601KL
- ASUS ZB630KL/ZB631KL/X01B
- ASUS ZB633KL/X01AD
- ASUS ZB634KL
- ASUS ZB690KG
- ASUS ZC500TG/Z00VD
- ASUS ZC520KL/X00HD
- ASUS ZC520TL/X008D
- ASUS ZC521TL
- ASUS ZC550KL/Z010D
- ASUS ZC550TL/X015D
- ASUS ZC551KL/Z01BD/Z01BS
- ASUS ZC553KL/X00DD
- ASUS ZC554KL/X00ID
- ASUS ZC600KL
- ASUS ZD551KL/Z00UD
- ASUS ZD552KL/Z01MD
- ASUS ZD553KL/X00LD
- ASUS ZE500CL/Z00D
- ASUS ZE500KL/Z00ED
- ASUS ZE520KL/Z017D/Z017DA
- ASUS ZE550KL/Z00LD
- ASUS ZE550ML/Z00BD/Z008D
- ASUS ZE551ML/Z00AD
- ASUS ZE552KL/Z012S/Z012DA
- ASUS ZE553KL/Z01HD
- ASUS ZE554KL/Z01KDA
- ASUS ZE600KL/Z00MD
- ASUS ZE601KL/Z011D
- ASUS ZE620KL/XOOQD
- ASUS ZS550KL/Z01FD
- ASUS ZS551KL/Z01GD
- ASUS ZS570KL/Z016D
- ASUS ZS571KL
- ASUS ZS590KS/ZenFone 8
- ASUS ZS620KL Zenfone 5z
- ASUS ZS630KL
- ASUS ZS670KS/ZS671KS ZenFone 7
- Asus ZS672KS Zenfone 8 Flip
- Asus ZS696KS Zenfone 9
- ASUS ZU680KL
- ROG Phone 1 ZS600KL
- ROG Phone 2 ZS660KL
- ROG Phone 3 ZS661KS
- ROG Phone 5 ZS673KS
- ROG Phone 5s ZS676KS
- ROG Phone 7 Ultimate
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Contact us
- GinkoMall - Mobile Parts Sales
- +393807918086 (Whatsapp)
- Lun-Sab 10.00 - 18.00
- ginkomall@hotmail.com
- Visualizza sulla mappa
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